Between work and daily tasks, doing something additional might seem daunting. So why bother? Here are five reasons that you should consider obtaining a conflict management certification.
1) Conflict Can Arise in Any Workplace
Working with a group of individuals means that someone, at some point, is going to have a disagreement. Even if your workplace prides itself on harmony and strong teamwork, conflict can arise with other companies. If you work in customer service, conflict resolution skills are particularly valuable because companies want to pride themselves on their ability to please consumers.
2) The Cost of Unmanaged Conflict Can Affect You and Your Company
If a conflict progresses unchecked, it can lead to tensions rising in the workplace. Even if the conflict begins between two individuals, others might become aware of the conflict and feel uncomfortable. Knowing that two co-workers are not on good terms can affect everyone on the team and increase work stress for all. The conflict, regardless of how it started, will cause the workplace to become a hostile environment.
Over time, the combination of increased tensions and an out-of-control conflict can also lead to a decrease in efficiency. Studies that examine stress at work show that increased stress leads to decreased productivity and an increase in errors. After all, who can focus on work when people around them are fighting?
Fortunately, the stress and productivity risk can be averted if someone within the organization is able to not only recognize conflict but step in to help with a conflict resolution plan.
3) Being Certified Can Open Up Opportunities
A conflict management certification can open new potential job opportunities and leadership positions. Companies want leaders to possess several key skills including the ability to deal with conflict swiftly. Having a certification that you can show to higher-ups will help you and efficiently among their team. Furthermore, the certification allows you to tell, rather than show. This way, you don’t have to wait for a conflict to let management know about your newly acquired skills.
4) Conflict Resolution Certification Can Improve Your Resume
In a highly competitive job market, having a certification for conflict resolution will make your resume stand out to potential hirers. You may also use the certification to bargain for a higher salary from a potential employer. The amount of leverage that a conflict management certification can hold depends on the field that you are pursuing.
5) Learn An Essential Life Skill
Conflict management is an essential life skill. Whether you are at work, at home, or even among friends, conflicts can arise anywhere at almost any time. Having a conflict resolution certification will help prepare you to deal with all types of conflict no matter where it originates. Ultimately, the skills of dealing with conflict quickly can decrease stress and lead to a better quality of life.
Whether you are looking to learn more about conflict management certification, or have an active conflict at work that needs professional help, get in touch to learn how WorkPeace can help.