Is your team experiencing conflict?

We are the largest workplace conflict resolution services firm in the U.S. We can help!

Your Team Deserves Peace

Whether it’s a conflict between coworkers, executives, or entire teams, don’t your team members deserve less stress and more peace so they can focus on their jobs?

WorkPeace provides workplace conflict management services and peacebuilding interventions for companies across the U.S., U.K., and Canada. We’ve worked in dozens of industries for all sizes of organizations from mom-and-pop businesses to Fortune 500 companies.

Workplace conflict can be a catalyst for growth and innovation rather than purely a source of stress and disruption. Let us help your team find the opportunities in conflict and learn techniques that can keep the peace in the short- and long-term so that when coworker conflict emerges again, they have the tools and confidence to manage it effectively.

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Schedule a free consultation to learn how we can help!

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Workplace Peacebuilding

Workplace peacebuilding is a multi-pronged approach to addressing immediate problems and creating structures for lasting peace. Our approach often includes a mix of relational peacemaking, coaching, and training.

Conflict Mediation

Conflict Resolution (Immediate)

conflict coaching

Conflict Coaching
(Mid-Range)

conflict resolution training

Conflict Training (Long-Term)

91%

CLIENT SATISFACTION WITH
OUTCOMES OF SERVICE

98%

CLIENT SATISFACTION WITH
OVERALL EXPERIENCE

99%

CLIENT WOULD
RECOMMEND OUR SERVICES

Our Team

Here are just a few of our team members. Please click the button to learn more about WorkPeace and the rest of our amazing staff.

Jeremy Pollack, Ph.D.

Founder & CEO

Sara Jeckovich, M.A.

Program Director / Peacebuilder

Luke Wiesner, M.S.

Program Director / Peacebuilder

Program Director / Peacebuilder

Program Director / Peacebuilder

Program Director / Peacebuilder

Testimonials

Here’s what our clients had to say about our services:

“WorkPeace was a big help in an HR issue at our 30 person firm where we felt we needed third party objectivity without the heavy hand of a lawyer or investigator. Our peacebuilder brokered an offer and compromise acceptable to both parties that ultimately resulted in a more peaceful, harmonious workplace.”

“Bringing WorkPeace to help solve relationship issues between peers on the same team was one of the best decisions I ever made. From their initial conflict grew trust, empathy, and respect.  He turned a potential loss into a big win for us.” 

Alan Sitomer, Mastery Coding

“I’ve worked with WorkPeace on several occasions and highly recommend them! The conflicts affected the organization to the point that valuable employees might quit, or have to be let go. In just a few sessions, our peacebuilder guided us through a process that turned things around.”

“From the start, our Peacebuilder thoroughly explained the process and was able to ease any hesitance I had. I hope to never need this type of service again, but it is great to know that WorkPeace could be called upon to help resolve an issue.”

Stephanie Simmons, Construction Industry

Latest Articles on Workplace Conflict Resolution

Workplace Conflict Resolution Services: Bringing Harmony and Productivity

In today’s fast-paced and high-pressure work environments, conflicts are inevitable. Differences in perspectives, communication styles, and priorities can all give rise to disagreements and tension among employees. If left unresolved, workplace conflicts can lead to decreased productivity, increased staff turnover, and a toxic work environment. To address these issues, many organizations have recognized the importance of having dedicated Workplace Conflict Resolution Services. This article will explore the key benefits and strategies employed by these services to restore harmony and productivity within the workplace.

Understanding Workplace Conflict

Before delving into the specifics of conflict resolution services, it is essential to understand the nature of workplace conflicts. These disputes can arise due to various reasons, such as differences in work styles and personalities, conflicting goals, poor communication, or disagreements regarding responsibilities. By acknowledging the existence and prevalence of conflicts, organizations can take proactive steps to address and resolve them effectively.

Benefits of Workplace Conflict Resolution Services

Strategies Employed by Workplace Conflict Resolution Services

1

Mediation

Mediation involves a neutral third party who facilitates communication and negotiation between conflicting parties. This process encourages constructive dialogue, helping individuals understand each other’s perspectives and find mutually acceptable solutions.

2

Facilitation

Facilitation techniques are employed to ensure smooth and effective communication among conflicting parties. A facilitator supports the conversation, guides participants toward constructive solutions, and ensures that everyone’s voice is heard.

3

Training Programs

Workplace conflict resolution services often provide training programs aimed at equipping employees with the necessary skills to prevent and resolve conflicts. These programs cover topics such as active listening, assertive communication, and problem-solving techniques.

4

Establishing Policies and Procedures

Conflict resolution services help organizations develop and implement effective policies and procedures that promote fairness and provide employees with guidelines to handle conflicts constructively.

5

Post-Conflict Evaluation

After a conflict has been resolved, it is crucial to evaluate the effectiveness of the process and its impact on the parties involved. This provides valuable feedback for improving conflict resolution strategies in the future.

Case Studies and Success Stories

To further emphasize the importance and effectiveness of workplace conflict resolution services, see our real-world case studies and success stories. By reviewing specific instances where conflicts were successfully resolved, organizations can gain insights into the tangible benefits that these services can bring.

Workplace conflict resolution services play a vital role in improving team dynamics, fostering communication, and enhancing productivity. By providing a structured and impartial framework for resolving conflicts, organizations can create a harmonious work environment where employees thrive and contribute their best. Implementing these services not only addresses immediate conflicts but also establishes a foundation for long-term conflict prevention and resolution, leading to a happier and more productive workforce.

Just a Few of Our Success Stories

Workplace Mediation: Resolving Conflicts for a Harmonious Work Environment

Before delving into the specifics of conflict resolution services, it is essential to understand the nature of workplace conflicts. These disputes can arise due to various reasons, such as differences in work styles and personalities, conflicting goals, poor communication, or disagreements regarding responsibilities. By acknowledging the existence and prevalence of conflicts, organizations can take proactive steps to address and resolve them effectively.

Understanding Workplace Mediation

Workplace mediation is a voluntary and confidential process that involves a neutral third party, known as a mediator, facilitating communication and negotiation between two or more conflicting parties. The mediator’s role is to guide the conversation, encourage empathy and understanding, identify the root cause of the conflict, and assist the parties in reaching a resolution that meets their needs and interests.

Understanding Workplace Mediation

Implementing Workplace Mediation:

To implement workplace mediation effectively, organizations should consider the following steps:

1

Training and Education

Provide training to employees to familiarize them with the concept of mediation, its benefits, and how it works. This empowers employees with the necessary knowledge and skills to engage in mediation effectively.

2

Clear Communication Channels

Establish a clear process for employees to request mediation assistance when conflicts arise. This can be done through an internal mediation program or by utilizing external mediation services.

3

Identify and Train Mediators

Organizations should identify individuals within the company who can serve as mediators. These individuals should undergo comprehensive mediation training to develop the necessary skills and understanding of the mediation process.

4

Create a Mediation Policy

Develop a formal mediation policy that outlines the mediation process, confidentiality guidelines, and the roles and responsibilities of all parties involved. This policy should be clearly communicated to all employees.

5

Evaluate and Improve

Regularly evaluate the effectiveness of the workplace mediation program to identify areas for improvement. Collect feedback from participants and use it to refine the mediation process and ensure continuous growth and success.

Need Help with a Workplace Conflict?

Workplace mediation offers a valuable alternative to traditional conflict resolution methods, providing a collaborative and structured approach to resolving conflicts. By fostering open communication, preserving relationships, and empowering employees to find mutually agreeable solutions, workplace mediation promotes a harmonious work environment. By implementing workplace mediation programs, organizations can address conflicts effectively, enhance productivity, reduce costs, and create a positive and healthy workplace culture.

At WorkPeace Conflict Resolution Services, we can help businesses transform their workplace conflict into opportunities for growth. We provide conflict resolution consulting services that are designed to build healthier communication, reduce tension, and create long-term strategies for your teams to manage disputes. Our experienced conflict resolution consultants work with companies of all sizes, including family businesses, offering in-person, virtual, and hybrid solutions across the U.S., Canada, and the U.K.

Our mission is simple. We want to bring more peace to workplaces. With a team of over 40 expert peacebuilders, we use techniques that are traditionally utilized in international conflict resolution and then tailor them to be effective in workplace settings. It doesn’t matter if you’re dealing with interpersonal disputes, team-wide challenges, or company-wide tension—we can offer structured, effective solutions that promote lasting workplace peace and cooperation.

Our Core Services

Implementing Workplace Mediation:

Effective dispute resolution creates a company culture that emphasizes open communication, trust, and collaboration within your organization. Integrating structured conflict prevention and management practices backed by the latest research allows you to create systems where employees feel that their ideas and feelings are heard and valued. This leads to the development of stronger teams and better business outcomes.

We help both your employees and leadership work to improve communication skills as a whole so you can reduce misunderstandings and workplace tension.

A good conflict management plan encourages individual contributors to take responsibility for their actions and workplace behaviors.

Addressing disputes early prevents issues from growing into more serious problems that could later affect productivity and your company culture.

Work teams learn conflict resolution skills that help them handle future challenges and organizational conflict independently.

Benefits of Conflict Resolution Consulting

Workplace conflict has an impact on relationships, productivity, and even retention for your business. Addressing any disputes with a structured approach can help create a more cohesive, engaged, and resilient workforce.

How WorkPeace Adapts Strategies for Different Industries

Every industry faces unique workplace challenges. That is why we tailor our conflict management strategies to fit the specific needs of your industry.

Transform Your Workplace With WorkPeace

Conflict in the workplace is unavoidable, but with the right approach, it can lead to growth instead of disruption. WorkPeace provides conflict resolution consulting services to help your business build a stronger team, improve communication, and develop a more productive organization. When you’re looking for immediate intervention, conflict coaching, or long-term training, our team of expert trainers and mediators is ready to help. Get started today. Contact us to book a free consultation and find out more about how we can help bring lasting peace to your workplace.

Book a Free Consultation

Need help with coworker conflict?
Schedule a free consultation to learn how we can help!